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Don’t just ‘talk-the-talk’

You have to ‘walk-the-walk’

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My First Negotiation Lesson at the Age of Eleven!

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I was ten years old when I had my first negotiation lesson.

My father ran a purchasing and negotiation training business, and I used to help out — setting up rooms, running video equipment, and watching professionals negotiate. One day, while reviewing a video recording together, I asked him to “have a negotiation” with me.

  • He didn’t explain models.
  • He didn’t teach tactics.
  • He didn’t give me theory.

He simply said.......“Look at me.”...... That was the lesson!

If this kind of learning resonates, the next step is always practice.

 

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The Lesson Wasn’t What I Expected

At the time, I didn’t understand why that moment mattered. I expected a trick, a phrase, or a clever move.

Instead, I was being taught something far more fundamental: presence.

Eye contact wasn’t about dominance or confidence. It was about attention. It was about being there.

That moment planted the seed for something I would only fully understand years later.

 


 

 

The Tactic Hidden Inside the Story: Observation

Looking back, that first lesson was about observation.

Not observing from a distance, but observing while participating — noticing reactions, engagement, and timing as they happen.

If you want to explore this deliberately then start here: How To Improve Observation Skiils in Negotiation .

 


 

 

Why Eye Contact and Slowing Down Matter

Two other behaviours sit underneath that early lesson:

  • Eye Contact — signalling presence without force
  • Slow Down — resisting the urge to rush words or responses

When people rush, they miss micro-moments. When they slow down, they start to notice.

Reading about these behaviours helps. Practising them changes how you negotiate.

 

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Why This Still Matters Today

Decades later, that lesson still shows up in every negotiation room I enter.

Before tactics. Before questions. Before proposals.

Negotiation begins in the micro-moment where someone decides whether you are present or not.

If you want to practise negotiation at this level — the human level — the right next step is to practise with others.

 

Join a FREE Negotiation Taster Session

Join the Student Negotiation Club (£9.99 pm)

Join the Warwick Negotiation Club (£48 pm)

Join the Gold Negotiation Club (£44 pm)

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