Negotiation Tactics & Techniques
Knowing a tactic is theory. Executing it under pressure is skill.
This page is an overview of negotiation tactics with links to detailed guides. Each tactic includes a short explanation and a link to learn how to practise it.
Find a Negotiation Tactic
Select a section below to explore and practise different negotiation tactics.
How to Use These Negotiation Tactics
Each tactic below includes a short explanation and a link to a detailed guide.
- Use this page to explore and identify tactics
- Visit individual pages to understand in detail how to apply them
- Practise them in short, structured negotiations
"Progress comes from repetition, not recognition."
Start Here: Foundational Negotiation Tactics
Open Questions
Encourage the other party to share more information and reduce assumptions early in the negotiation.
Learn how to use Open Questions
Summarising
Clarifies understanding and demonstrates active listening, helping to build trust and alignment.
Learn how to practise Summarising
Silence
Creates space for thinking and often encourages the other party to reveal more than intended.
Learn how to use Silence effectively
Clarification Questions
Ensures accuracy by checking meaning rather than making assumptions.
Learn how to ask better Clarification Questions
Questioning Techniques
Open Questions
Encourage detailed responses to uncover motivations and priorities.
Learn how to practice Open Questions
Closed Questions
Used to confirm specific details and control direction.
Learn how to practice Closed Questions
T.E.D. Questions
Structured prompts that encourage explanation: Tell, Explain, Describe.
Learn how to practice TED Questions
Listening & Understanding
Active Listening
Demonstrates attention through verbal and non-verbal signals.
Learn how to practice Active Listening
Summarising
Reinforces understanding and alignment.
Learn how to practice Summaries
Mirroring
Repeating key words to encourage expansion.
Learn how to practice Mirroring
Control & Influence
Anchoring
Sets a reference point that influences the direction of the negotiation.
Learn how to practice Anchoring
Establish a Range
Creates boundaries to guide expectations.
Learn how to practice a Range technique
Conditional Language
Links movement to reciprocity.
Learn how to practice Conditional Language
Pause, Consider, Respond
Prevents reactive decisions under pressure.
Learn how to practice Pause, Consider, Respond
Negotiation Dynamics
Tactical Silence
Creates pressure during the negotiation.
Learn how to practice Tactical Silence
Strategic Silence
Encourages disclosure in the negotiation.
Learn how to practice Strategic Silence
Professional Flinch
Signals resistance without immediate rejection.
Learn how to practice a Professional Flinch
Saying No
Maintains boundaries and resets expectations.
Learn how to practice saying "NO"
Parking
Moves difficult points aside to maintain progress.
Relationship & Trust
Build Relations
Creates a foundation for long-term outcomes.
Learn how to practice Building Relations
Positive Regard
Maintains respect regardless of disagreement.
Learn how to practice giving Positive Regards
In My Shoes
Encourages perspective-taking and empathy.
Learn how to practice being In Their Shoes
Over 50 Negotiation Tactics to Practice.
"The truth: Knowledge without practice is of no value." - Olga Neufeld (Club Member)
We use a growing selection of negotiation tactics to practice at The Negotiation Club.
More are being added each week as they are discussed at The Negotiation Club Podcast.
Negotiation Tactics Featured on The Negotiation Club Podcast
We’re excited to announce the addition of our exclusive Negotiation Club Podcast Negotiation Cards to the Negotiation Tactics page. Inspired by insightful discussions with our podcast guests, these special cards capture real-life experiences and techniques shared by seasoned negotiators. Each card highlights a specific tactic discussed on the podcast, providing practical guidance and examples. Continuously updated with new insights, these cards are an invaluable resource for anyone looking to enhance their negotiation skills with tried-and-true strategies from the experts.
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