Privacy Policy

This privacy policy notice is for the website; www.thenegotiationclubs.com and served by The Negotiation Club Ltd, Corner Oak, 1 Homer Road, Solihull, West Midlands, B91 3QG and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations.

Policy Key Definitions:

“we” refer to the business, The Negotiation Club Ltd.

“you”, “the user” refer to the person(s) using this website.

"GDPR" means General Data Protection Act.

"PECR" means Privacy & Electronic Communications Regulation.

"ICO" means Information Commissioner’s Office.

"Cookies" mean small files stored on a users computer or device.

Processing of your Personal Data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register.

  • Lawful Basis: Consent obtained via the website or from direct requests.
  • Data Retention Period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
  • Sharing Your Information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your Individual Rights

Under the GDPR your rights are as follows.

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use and store different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name and last name.
  • Contact Data means the data we use to contact you including your billing address, delivery address, email address and telephone number.
  • Financial Data means the data we use to process your payments including your payment card details. We do not store or process your card details ourselves, they are processed and stored via one of our contracted third party service providers. We encrypt your payment card details in your browser and securely transfer this data to our relevant third party payment provider to process a payment.
  • Technical Data means details about the device(s) you use to access our website including your internet protocol (IP) address, browser type and version, location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website, products and services. This includes your browsing patterns and information such as how long you might spend on one of our webpages and what you look at and for on our website, the click stream to and from our website, page response times and page interaction information such as scrolling, clicks and mouseovers.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

How is your personal data collected?

We use different methods to collect data from and about you including through direct interactions. You may give us your Identity Data, Contact Data and Marketing and Communications Data by using our website, filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you

  • request marketing to be sent to you;
  • participate as a club member;
  • attend a training program;
  • give some feedback.

Internet Cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files that are stored on your computer and enable analysis of your use of the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to Google. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operators, and providing further services related to website activity and Internet usage. Google will also transmit this information to third parties where required to do so by law, or where such third parties process this data on behalf of Google. You can prevent the installation of cookies by changing your browser settings; however, please note that if you do so, you may not be able to use all the functions of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can opt out of the recording and use of your IP address by Google Analytics at any time with immediate effect. For more information, see: tools.google.com/dlpage/gaoptout. We would like to point out that this website uses the Google Analytics code “gat._a­n­ony­mi­zeIp();” to ensure the anonymous recording of IP addresses.

Sharing

When sharing content via email the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content.

Data Security and Protection

We ensure the security of any personal information we hold by using secure data storage technologies which meet the GDPR compliance requirement.

Email Marketing Messages & Subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our full disclosure newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.  

We hold the following information about you within our EMS system;

  • Name
  • Company
  • Email address
  • I.P address
  • Subscription time & date

Complaints

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact our data protection officer.

Alternatively, you can make a complaint to the Information Commissioner’s Office:

Report a concern online at

https://ico.org.uk/concerns/

Call 0303 123 1113

Or write to:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5A